Managed IT Support
IT support that actually picks up the phone
Unlimited remote helpdesk, 24/7 monitoring, patching, and full onboarding/offboarding — everything an IT department does, for a flat per-user monthly rate and none of the payroll.
What's included
Everything a healthy office needs, on autopilot
- Unlimited remote support by email, phone, or Teams ticket
- On-site visits when hands are needed, scheduled or urgent
- 24/7 monitoring and alerting on workstations, servers, network, and backup jobs
- Patch management — Windows, Office, browsers, and third-party apps
- New-hire provisioning: computer, email, and accounts ready on day one
- Same-day offboarding — access revoked the day someone leaves
- Asset inventory and hardware lifecycle planning
- Annual technology review and budget roadmap
- ISP, phone, and software vendor management — we make the hold music stop
- Monthly one-page report: patches, tickets, health, and recommendations
Sound familiar?
The problems we make disappear
The ticket blackhole
You email "support@" and get a ticket number instead of a fix. Three days later you're still following up. We respond same-day because there's no queue to hide in.
"Dave from accounting is good with computers"
Dave has a real job. When IT is somebody's side duty, updates don't happen, passwords get shared, and Dave burns out. We take it off Dave's plate completely.
Slow computers, mystery problems
Machines that take ten minutes to boot and crash during payroll. Monitoring catches failing drives and misbehaving software before they become downtime.
Every month
A report that shows exactly what you're paying for
Managed IT shouldn't be a feeling — it should be visible. Each month you get one page in plain English:
- Patches applied and anything we couldn't patch, with reasons
- Tickets opened, resolved, and how fast
- Health of backups, security, and network
- What to budget for next — no surprise capital expenses
Managed IT starts at $115 per user/month on the Manage plan — monitoring, patching, antivirus, and M365 administration included. See full pricing.
Explore everything we do
Seven services, one team
Get started
Ready for an IT department of your own?
Book the free assessment. We'll review your systems and hand you a plain-English report — red, yellow, green.
Book your free assessment